AXA Business Services embarked on the COE journey in October 2008 with the aim to realign its operating model by promoting best practices, knowledge sharing, skill and competency building within the organisation.
Our COEs are Life, Health Care, Property and Casualty and Finance and Accounting.
The COE focus goes beyond cost arbitrage to
best-in-class services delivery with increased emphasis on productivity gains.
The new COE structure seeks to enhance our sustainability and make a compelling difference
in the eyes of our customers by offering a strong value proposition and focusing on end-to-end process ownership.